Privacy policy
Website: rdfashionkart.com
Business Name: RDFashionKart
Business Category: Fashion
Email: rdfashion8101@gmail.com
Phone: 8101043633
Business Address: Kaikkhali Ashram, P.S. Kultali, District South 24 Parganas, West Bengal, India
PIN Code: 743338
GST Number: 19DYEPP7961J1ZM
Last Updated: October 11, 2026
1. Introduction
Welcome to rdfashionkart.com. We respect your privacy and are committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how RDFashionKart collects, uses, stores, processes, and protects your personal information when you visit our website, browse our products, place an order, contact our customer support team, or otherwise interact with our services.
By accessing or using rdfashionkart.com, you acknowledge that you have read this Privacy Policy. Where applicable, we will obtain your consent before collecting or processing personal information for purposes that require consent under applicable law.
Please read this policy carefully to understand our privacy practices and the choices available to you.
2. Information We Collect
We may collect different types of information depending on how you interact with our website and services.
A. Personal Information
When you place an order, create an account, contact us, or subscribe to communications, we may collect information such as:
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Full name.
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Billing address and shipping address.
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Email address.
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Mobile or telephone number.
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Order details and purchase history.
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Product preferences and customer service communications.
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Information you voluntarily provide through forms or messages.
We use this information primarily to process orders, deliver products, communicate with customers, and provide customer support.
B. Order and Transaction Information
When you purchase products from our store, we may collect information relating to the items ordered, order number, order value, payment status, shipping details, delivery updates, refunds, cancellations, and returns.
Payments may be processed by third-party payment service providers. We do not intend to collect or store complete payment card details on our own systems when payment processing is handled by such providers.
C. Technical and Device Information
When you visit rdfashionkart.com, certain technical information may be collected automatically. This may include:
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IP address.
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Browser type and version.
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Device type and operating system.
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Language preferences.
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Pages visited and links clicked.
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Date, time, and duration of visits.
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Referring website or source.
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Website interaction and diagnostic information.
This information helps us understand website performance, identify technical problems, improve navigation, and provide a better shopping experience.
D. Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to maintain shopping cart functionality, remember preferences, measure website performance, analyse traffic, and support advertising where permitted.
You can manage cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect shopping cart functions, checkout, or other website features.
3. How We Use Your Information
We may use the information we collect for the following purposes:
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To receive, confirm, and process customer orders.
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To arrange shipping, delivery, and order tracking.
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To communicate order confirmations, payment updates, and delivery notifications.
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To respond to enquiries, complaints, and customer support requests.
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To process eligible cancellations, returns, exchanges, and refunds.
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To maintain business, accounting, tax, and transaction records.
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To operate, maintain, and improve our website and services.
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To detect suspicious transactions, fraud, security threats, and unauthorised activities.
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To understand customer preferences and improve our product selection.
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To send promotional messages or marketing communications where permitted and, where required, with your consent.
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To comply with applicable legal, regulatory, tax, and consumer protection obligations.
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To enforce our website terms, protect our rights, and resolve disputes.
We will not use personal information for purposes that are incompatible with the purposes described in this policy unless we have an appropriate legal basis or obtain any consent required by law.
4. Shopify and Third-Party Service Providers
Our online store is operated using Shopify's ecommerce platform. Shopify provides technology and services that help us display products, manage shopping carts, process orders, and operate our online store.
Your information may be processed by Shopify and other service providers involved in operating our business. These providers may include:
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Payment gateways and payment processors.
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Shipping companies and delivery partners.
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Website hosting and technical service providers.
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Customer support and communication platforms.
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Analytics and website performance providers.
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Advertising and marketing platforms, where applicable.
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Accounting, tax, and business administration providers.
These providers receive or access information only as necessary for their relevant services, subject to applicable agreements and legal requirements.
Their privacy practices may be governed by their own privacy policies. We encourage you to review those policies when using their services.
5. Payment Information
We may offer payment methods such as prepaid online payments and Cash on Delivery, depending on the options available at checkout.
When you pay online, your transaction may be handled by a third-party payment provider. The provider may collect payment details and process your transaction under its security procedures and privacy policy.
For Cash on Delivery orders, we may share the information necessary for order fulfilment, including your name, phone number, shipping address, and order details, with the relevant delivery partner.
We do not knowingly request unnecessary sensitive financial information through ordinary email or customer support messages. Please do not send complete card numbers, passwords, PINs, or one-time passwords to us.
6. Sharing of Personal Information
We do not sell your personal information to third parties in exchange for money. We may disclose information in the following circumstances:
Service providers: We share relevant information with companies that help us operate our website, process orders, accept payments, deliver products, or provide customer support.
Delivery partners: We may share your name, contact details, delivery address, and shipment information to fulfil your order.
Legal obligations: We may disclose information when required by applicable law, a lawful government request, a court order, or another valid legal process.
Fraud prevention and security: We may share relevant information where reasonably necessary to investigate suspected fraud, protect customers, enforce our terms, or safeguard our business and systems.
Business transfers: If our business undergoes a merger, restructuring, sale, or transfer, relevant information may be transferred as part of that transaction, subject to applicable privacy requirements.
With your consent: We may share information for other specified purposes when you have provided the consent required by law.
We aim to limit disclosures to information reasonably necessary for the relevant purpose.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, including order processing, customer service, dispute resolution, fraud prevention, accounting, and legal compliance.
Order and tax records may need to be retained for periods required by applicable law. Customer support messages may be retained for an appropriate period to resolve enquiries and maintain service records.
When information is no longer required, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal obligations and legitimate record-retention requirements.
The retention period may vary according to the nature of the information and the purpose for which it was collected.
8. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, loss, or destruction.
These measures may include access restrictions, secure service providers, account security procedures, and appropriate operational safeguards.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
Customers should protect their email accounts and devices, avoid sharing confidential information through unsecured channels, and contact us promptly if they suspect unauthorised use of their order or account information.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of information where deletion is legally available.
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Withdraw consent for processing based on consent.
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Object to or request restrictions on certain processing activities where applicable.
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Opt out of promotional emails or marketing messages.
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Raise a complaint with the appropriate authority where permitted by law.
These rights are subject to applicable legal requirements, exceptions, and record-retention obligations.
To exercise a privacy right, contact us at rdfashion8101@gmail.com. We may need to verify your identity before responding to a request. We aim to respond within the time required by applicable law.
Withdrawing consent does not affect processing that was lawful before the withdrawal. It may also affect our ability to provide certain services.
10. Marketing Communications
If permitted by law, we may send promotional emails, product announcements, special offers, or updates about our store.
You can unsubscribe from promotional emails by using the unsubscribe link included in the message, where available. You may also contact us to request that promotional communications stop.
Even if you opt out of marketing communications, we may still send essential service messages concerning your orders, payments, deliveries, returns, refunds, security, or legal obligations.
We will handle marketing preferences in accordance with applicable consent and communication requirements.
11. Cookies, Analytics, and Advertising
Cookies help our website function properly and improve your browsing experience. Depending on the services enabled on our store, cookies and similar technologies may be used to:
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Keep items in your shopping cart.
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Remember website preferences.
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Measure website traffic and performance.
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Understand how visitors interact with product pages.
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Measure advertising effectiveness.
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Support relevant advertising and campaign analysis.
Some technologies may be provided by third parties and may collect information about your browser or interactions across websites, subject to their configuration and applicable law.
You can restrict cookies through your browser settings. Where required, we will request consent before using non-essential cookies or similar technologies.
If advertising or analytics tools are enabled, their collection and processing of information will also be subject to the applicable provider's privacy practices and your available privacy choices.
12. International Data Transfers
Some of our technology providers may process or store information on servers located outside your state or country, including outside India.
Where personal information is transferred internationally, we will take steps required by applicable law and relevant contractual arrangements. Depending on the circumstances, safeguards may include appropriate service-provider agreements, security measures, and other legally required protections.
The privacy laws applicable in the destination country may differ from those in India. We will handle personal information in accordance with the legal requirements applicable to the processing concerned.
13. Children's Privacy
Our website is intended for people who can legally make purchases or use our services under applicable law. We do not knowingly seek to collect personal information directly from children in circumstances where parental consent or other legal authorisation is required.
If you believe a child has provided personal information to us inappropriately, please contact us at rdfashion8101@gmail.com. We will review the matter and take appropriate steps in accordance with applicable law.
Parents and legal guardians should supervise children's online activities and avoid allowing children to submit unnecessary personal information through website forms.
14. Third-Party Websites and Links
Our website may contain links to third-party websites, payment services, social media platforms, or other external resources.
These websites operate independently and may have their own privacy policies, cookies, and data practices. We do not control the privacy practices of websites that we do not operate.
Visiting an external website or using a third-party service is subject to that provider's terms and privacy policy. We encourage customers to review those documents before sharing personal information.
15. Order Accuracy and Customer Responsibility
Customers are responsible for providing accurate contact details, shipping addresses, and other information needed to process their orders.
Incorrect information may lead to delivery delays, failed deliveries, or difficulties contacting customers regarding their purchases.
If you notice an error in your order information, please contact us as soon as possible. We will make reasonable efforts to assist, although changes may not be possible after an order has been dispatched or processed by a delivery partner.
We may use order information to verify requests relating to cancellations, returns, refunds, or account access.
16. Data Breaches and Security Incidents
If a personal data breach occurs, we will assess the incident and take appropriate steps to contain, investigate, and address it.
Where notification is required, we will notify the relevant individuals or authorities in accordance with applicable law and within the required timeframes.
Customers who suspect their personal information has been compromised in connection with our store should contact us promptly and provide relevant details so that we can investigate.
17. Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business operations, website technology, service providers, or applicable legal requirements.
Any revised policy will be published on this page with an updated revision date. The revised policy will apply from the effective date stated in the notice, subject to applicable law.
We encourage customers to review this page periodically to remain informed about how their personal information is handled.
If a material change requires notice or consent under applicable law, we will take the steps required by that law.
18. Applicable Law and Complaints
This Privacy Policy is intended to be read consistently with the applicable laws and regulations governing our business and the processing of personal information, including applicable Indian data protection and consumer protection requirements.
If you have a privacy concern, you may contact us using the details below. We will review your concern and make reasonable efforts to address it within the applicable legal timeframe.
Nothing in this policy is intended to exclude or limit a right that cannot legally be excluded or limited.
19. Contact Information
For questions, requests, or complaints concerning this Privacy Policy or the handling of your personal information, please contact us using the following details.
Business Name: RDFashionKart
Website: rdfashionkart.com
Email: rdfashion8101@gmail.com
Phone: 8101043633
Address: Kaikkhali Ashram, P.S. Kultali, District South 24 Parganas, West Bengal, India
PIN Code: 743338
GST Number: 19DYEPP7961J1ZM
Please include sufficient details about your enquiry so that we can identify the relevant order or privacy issue. Do not include passwords, complete payment card details, or one-time passwords in your message.
We appreciate your trust in RDFashionKart. We are committed to handling customer information responsibly, maintaining appropriate safeguards, and providing a transparent online shopping experience.
Thank you for shopping with rdfashionkart.com.